FAQ
FAQ

Frequently Asked Questions (FAQ)

FAQ for registration

Do you offer a free trial before signing up?

Yes, we offer a free course to allow you to evaluate our teaching quality. Subscribe for a free trial lesson.

Register your child in a few simple steps:

  1. See you on the registration page and choose a suitable session.

  2. Complete the form for the selected session.

  3. Make payment of the registration fees (except for the summer session).


Once registration is completed and fees paid, you will receive a link Zoom within 24 to 48 hours to access the first course.

After completing the registration form and paying the registration fee, you will receive a Zoom link within 24 to 48 hours. You will then be assigned to the first available class.

FAQs for sessions and evaluation

Is the tutoring program suitable for all grade levels?

Yes! Our program is designed to support students from Year 2 through Year 3 of secondary school. We believe in equal opportunity and strive to adapt our approach to support each student, regardless of their current level.

Each student is assigned to a group based on their report cards and grade level. We maintain homogeneous groups to ensure smooth progress. If students make rapid progress, they are moved to a more advanced group.

We regularly assess student progress through exams and send reports to parents. Upon request, we collaborate with teachers for personalized follow-up. Our artificial intelligence-powered tools analyze participation, concentration, and engagement to adapt lessons.

  • Regular session: Continuous academic support from September to June.
  • Exam preparation session: Intensive courses for secondary school entrance exams in August.
  • Summer session: Courses in July to fill in gaps and prepare for the following year.

Classes are weekly and last between 1 and 2 hours depending on the level, with a 15-minute break for 2-hour sessions.

Payment FAQs

What are the rates and payment methods?

Our rates are $30/hour for elementary school and $35/hour for secondary school. Payments are made by Interac e-transfer to info@reussiteaplus.com. Consult the pricing page for more details.

No contract or subscription is required! Our classes are paid per session, with flexible payment options: you can pay after each session or every two weeks upon receipt of your invoice. For low-income families, we also offer payment options, spreading the fees over several months. To ensure concrete results, a minimum number of weekly hours is required:

  • For students in 2nd and 3rd year of primary school: a minimum of 2 hours for French and 1 hour for mathematics.

  • For students from 4th year of primary school to 3rd year of secondary school: a minimum of 2 hours for French and 2 hours for mathematics.

For more details, see our page rates.

The registration fee is $65 and applies only to the exam preparation sessions and the regular session. This fee covers the costs of producing and delivering the course materials, as well as the administrative and logistical support needed to ensure an optimal experience. Payment of the registration fee is required to formalize your registration.

Invoices are sent every two weeks. Payments are made via Interac to info@reussiteaplus.com.

Yes, tutoring services are tax-deductible. We provide a receipt, but we recommend checking eligibility with your accountant.

Tips

What tools are needed to participate in online tutoring sessions?
You will need a stable internet connection and a computer or tablet with a working camera and microphone. We provide the course materials, delivered directly to your home.

If you have any technical problems, please contact us by email at info@reussiteaplus.com or by phone at 514-377-8433.

Yes, we offer additional support materials upon request to strengthen your child's specific skills. Some examples of additional support include:

  • Additional homework for targeted practice.

  • Personalized follow-up before a test, with a review time at the end of the course or a short 15-20 minute session.

  • Help with special assignments (such as reading comprehension or writing), where the student can send us their work for proofreading and correction.

We are also available to answer any questions related to the session during the course. To benefit from this support, contact us and we will arrange to offer you the best possible support.